Data protection

Data protection regulations for our website


In this Privacy Policy, Kettenheimer Hof e.V. ("we", "our" or "the Association") sets out its approach to the data collected from users who access the website at ("Website") or otherwise provide us with personal data (collectively: "Users").
Competent authority within the meaning of the General Data Protection Regulation (GDPR):
The data protection officer of the state of Baden-Württemberg

User rights

You have the following rights: 
  1. Request confirmation as to whether and to what extent your personal data is being used and processed, as well as access to the personal data stored about you and additional information
  2. Request a copy of the personal data that you have voluntarily provided to us in a structured, commonly used and machine-readable format
  3. Request a correction of the personal data that we have stored about you
  4. Request the deletion of your personal data
  5. Object to the processing of your personal data by us
  6. Request the restriction of the processing of your personal data by us
  7. Submitting a complaint to a supervisory authority
Please note, however, that these rights do not apply without restriction, but are subject to our own legitimate interests and official regulations. 
If you would like to exercise any of the rights listed here or would like further information, please contact our data protection officer at:


Of your personal data, the association only stores the data that you provide to us when selling a ticket or making a contact request.
This data is stored for as long as is necessary for the provision of our services. is required.
Our offers in terms of data protection are limited to
  • Ticket reservation for some of the events
  • Information on our cultural events
The retention periods depend on the type of data collected and the purpose for which this data was collected. 
We may, at any time and at our sole discretion, correct, complete or remove incomplete or inaccurate data.

Basis for data collection 

The processing of your personal data (i.e. any data that can be used to identify you by reasonable means; "personal data") is necessary in order to provide you with our cultural offerings.

By using this website, you consent to the collection, storage and use of your personal data as described in this privacy policy.
Please read the privacy policy carefully before making any decisions.

What data is recorded?

 The recorded data are

  • your e-mail address when making a ticket reservation via our website
  • if you reserve a ticket via a provider (currently Reservix), your e-mail address, your name and the number of tickets booked will be reported back to us
  • the information entered on the corresponding page when making a contact request (name, e-mail address, telephone number).
To whom is the data passed on?
We do not pass on user data to third parties.


Our website does not use cookies. We only use the data that you provide to us as part of an inquiry or ticket reservation.
Use of script libraries (Google Web Fonts)
To ensure that our content is displayed correctly and graphically appealing in every browser, we use script and font libraries such as Google Web Fonts( for this website. Google Web Fonts are transferred to your browser's cache so that they only need to be loaded once. If your browser does not support Google Web Fonts or denies access, the content will be displayed in a standard font.
  • When script or font libraries are called up, a connection to the operator of the library is automatically established. It is theoretically possible for this operator to collect data. It is currently not known whether and for what purpose the operators of the corresponding libraries actually collect data.
  • Here you can find the privacy policy of the operator of the Google library:

Collection of data by third parties

This policy only addresses the use and disclosure of information we collect from you. If you publish data on other websites or disclose it to third parties on the Internet, other provisions may apply. Therefore, always read the general terms and conditions and data protection provisions carefully when you disclose data. 
This Privacy Policy does not apply to the business practices of companies that we do not own or control, or to anyone other than our employees and associates, including third parties to whom we disclose this information as described in this Privacy Policy. 

How do we protect your data?

We implement the security measures on the website with great care and protect your data. We use state-of-the-art procedures and guidelines to ensure the protection of the data collected and stored and prevent the unauthorized use of such data. Although we take reasonable steps to protect data, we cannot be held responsible for the actions of those who gain unauthorized access to or misuse our website, and we make no warranty, express or implied, that we can prevent such access.
No third-party advertising is integrated on our websites. Accordingly, no personal data is used for these purposes.

Info mail

We may use your personal data such as your name, e-mail address, telephone number, etc. ourselves to send you information by e-mail about our cultural offers that may be of interest to you.  
We respect your right to privacy. Therefore, you will always be given the opportunity to unsubscribe from further mailings in these marketing materials. If you unsubscribe, your e-mail address or telephone number will be removed from our info-mail distribution lists.


The protection of children's data is very important, especially online. The website is not designed for children and is not aimed at them. The use of our services by minors is only permitted with the prior consent or authorization of a parent or legal guardian. We do not knowingly collect personal data from minors. If a parent or legal guardian becomes aware that his or her child has provided us with personal data without their consent, he or she can contact us at

Updates or changes to this privacy policy

We reserve the right to amend or review this Privacy Policy from time to time. You will find the date of the current version under "Last modified on". Your continued use of the Platform following the posting of such changes on our website constitutes your acceptance of such changes to the Privacy Policy and your agreement to be bound by the amended terms.

How to reach us

If you have general questions about the website, the data we have collected about you or the use of this data, please contact us at
Last modified on04.01.2023